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This topic contains 12 replies, has 5 voices, and was last updated by  Support Team 4 1 year, 6 months ago.

  • Author
    Posts
  • #23976

    tnbtishere
    Participant

    Hello Great People of Go Get Themes,

    Lately, I have been looking at my website on my iPhone and the images in my parallax background are extremely zoomed in to the point where you can see the pixels of the image. How do I edit this for the iPhone to show the images normally?

    Thank you!

    Sincerely,
    Daniel Inga

  • #23978

    Support Team 6
    Participant

    Hello, tnbtishere!
    Please, give us screenshots from iPhone and provide information about browser, OS.

  • #24168

    tnbtishere
    Participant

    There’s no way for me to upload screen shots… I’ve taken them already, but how do I upload them?

    Thanks!

    • #24169

      tnbtishere
      Participant

      But, I’m viewing the photos on Safari on both my computer and my iPhone. Thanks!

  • #24172

    Support Team 1
    Keymaster

    Hello, tnbtishere!
    You can use tag imghttp://prntscr.com/8voc7p or service http://prnt.sc/

  • #24458

    tnbtishere
    Participant

    Hopefully this works,

    In the images you can see that the background image is extremely zoomed into while viewing the website on a mobile device. Also, the menu takes up half the screen too. How do we fix this extreme zoom problem and the menu from taking up half of the screen on the mobile?

    Image is extremely zoomed in
    Another Image of how zoomed in the image is
    This background image is zoomed in and the menu takes up almost half the screen

    Thanks!

    • This reply was modified 1 year, 11 months ago by  tnbtishere.
    • This reply was modified 1 year, 11 months ago by  tnbtishere.
  • #24463

    tnbtishere
    Participant

    if the images are not viewable there. You can see the links here

    http://prntscr.com/8ycjqi The background Image is extremely zoomed in
    http://prntscr.com/8yckrc” Another Image of how zoomed in the background image is
    http://prntscr.com/8yckv7” This background image is zoomed in and the menu takes up almost half the screen” />

  • #24468

    Support Team 6
    Participant

    Hello, tnbtishere!
    We’ll fix these issues in next update. Sorry for inconvenience.

  • #24695

    tnbtishere
    Participant

    Thank you Support Team 6,

    I appreciate all of your help!

  • #29197

    Drackmus
    Participant

    Has there been a fix for this yet?

  • #29198

    Support Team 6
    Participant

    Update is not ready yet. We’ll contact you when we have news.

  • #30519

    Drackmus
    Participant

    Any fix for this yet. Really need the backgrounds to look right in apple products

  • #30527

    Support Team 4
    Participant

    Hello, tnbtishere!
    Sorry, update is not ready.
    Try to add code to bottom of file \wp-content\themes\swagmoment\js\main.js:

    (function ($){
        $( document ).ready(function() {
            if (navigator.userAgent.match(/iPhone/i) || navigator.userAgent.match(/iPod/i)) {
                $('.parallax').css({'background-attachment': 'scroll'});
                console.log('test1');
            } 
        });
    })(jQuery);

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