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This topic contains 12 replies, has 4 voices, and was last updated by  Support Team 4 1 year, 8 months ago.

  • Author
    Posts
  • #29791

    Rsimpson
    Participant

    1. Portfolio is loading VERY slow if at all… How can I fix this?
    2. Once I click on a portfolio object and the pop up window is displayed, it seems to CROP the image and not display it at 800×1000 pixels. It is cut in about half or something. How can I get these to display at the correct size?
    3. Is there a way to load in external video links such as vimeo into the portfolio so that I don’t have to upload to my host?

    I love the theme and hope these issues can be fixed.

  • #29795

    Support Team 6
    Participant

    Hello, Rsimpson!
    1. Please provide a link to your website.
    2. Make screenshot with issue.
    3. Unfortunately it is impossible in current version of the theme. We’ll implement this feature in next update.

  • #29796

    Rsimpson
    Participant

    1. website: http://www.slaughterhousevfx.com

    2. image

    3. great!

  • #29798

    Support Team 6
    Participant

    You have a lot corrupted files http://prntscr.com/amy15l – you should reload it and it is very big size for page http://prntscr.com/amy2p9 (reduce your files). You can check your site by means of this service http://tools.pingdom.com/fpt/#!/caD5CN/http://www.slaughterhousevfx.com/ I advise you to contact with your hosting provider about this issue.
    I’ve sent you last test version of the theme. Try install it and contact us. Follow this tip http://gogetthemes.com/KBE_PLUGIN_SLUG/updating-theme/

  • #29799

    Rsimpson
    Participant

    Thank you.
    I have my site will be video heavy so I guess having them load offsite will help reduce the site size. I will replace the corrupted files.

    Thank you kindly for the new version to test. Does this one have portfolio video link to vimeo?

    • #29800

      Support Team 6
      Participant

      No, it hasn’t vimeo video link yet – it has some fixes and with layout too. Try it and contact us.

  • #30185

    Rsimpson
    Participant

    Hello.

    With this help of reading the forum and external links I was able to get something that is working.

    My issue that I am having now is.

    How can I change the Height and Width of the image in the lightbox?

    I would like it to display at 1920×1080 or 1280×720 image sizes Or just anything bigger than it is now.

    R

  • #30188

    Support Team 6
    Participant

    Hello, Rsimpson!
    It is not provided in the theme but we’ll try to help. I need a bit of time.

    • #30199

      Rsimpson
      Participant

      Ok..
      Awesome that sounds good.

      Thank you!

  • #30216

    Support Team 1
    Keymaster

    Hello, Rsimpson!
    In what way do you want to achieve this? Popup window consists of title, date, description of portfolio item, etc. If we increase image width, this information will be hidden.

  • #30217

    Rsimpson
    Participant

    Hello HI.

    I mainly want the “Height” to be adjusted. I am Ok with the date, description being hidden but would like to keep the Tittle.

    I mainly just want to the height to be longer. I like the 1920×1080 size or something close to that.

    R

  • #30246

    Support Team 4
    Participant

    Hello, Rsimpson!
    Sorry, but this is impossible in current theme.

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