cannot customise anything

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  • January 19, 2015 at 9:00 am #14706

    tonyafro1
    Participant

    hi, i just bought your template to upgrade my website. the upload seems to have worked, but i cannot customize anything – the customize page keeps reverting to its default without allowing me to change anything. i’m really looking forward to using the template.

    January 19, 2015 at 9:02 am #14707

    Support Team 4
    Keymaster

    Hello!
    Write me in details what you want change.

    January 19, 2015 at 9:21 am #14710

    tonyafro1
    Participant

    everything really, i wanted to re-build my website.

    i started with my logo – the customize page let me delete your default logo and access my media, but before i could click on an image, it went back to the default customize page. this happened with all the customizable options – i can’t make any changes.

    January 19, 2015 at 9:24 am #14712

    Support Team 4
    Keymaster

    Give me access to wp-admin and I’ll check it.

    January 19, 2015 at 9:27 am #14713

    tonyafro1
    Participant

    is this forum secure enough? is there a better way to give you those details?

    January 19, 2015 at 9:30 am #14714

    Support Team 4
    Keymaster

    You can write here, using private reply.

    January 19, 2015 at 9:35 am #14715

    tonyafro1
    Participant

    This reply has been marked as private.

    January 19, 2015 at 9:47 am #14716

    Support Team 4
    Keymaster

    Plugin “WP-Copyright-Protection” conflicted with theme. At this moment disabled.

    January 19, 2015 at 9:52 am #14717

    tonyafro1
    Participant

    thank you so much – it all seems to be working

    January 19, 2015 at 9:56 am #14718

    Support Team 4
    Keymaster

    You are welcome!
    If you have any questions you can always write to us.

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