Theme does not work correctly

[jacksciclunaphotography]

Hello,

I purchased this theme a couple of days ago. When I install it, all I get is a white screen on my website. Even if I go to the WordPress admin page, all I see is a white page.

http://www.jackscicluna.com

http://www.jackscicluna.com/wp-admin

I need to get a fix for this pretty quickly, since my whole website is down. I installed the theme via FTP, using Filezilla. I’ve also redownloaded theme from Themeforest.

Please contact me with any questions.

[Support Team 1]

Hello, jacksciclunaphotograph! Provide us ftp access to your site. We’ll try to fix it.

[Support Team 4]

Hello!
This is small memory in wordpress, you can fix this own. Go to wp-includesdefault-constants.php and increase memory limit, example

 // set memory limits if ( !defined('WP_MEMORY_LIMIT') ) { if( is_multisite() ) { define('WP_MEMORY_LIMIT', '256M'); } else { define('WP_MEMORY_LIMIT', '128M'); } }

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If I helped you, you can help us… setting the rating for theme on themeforest.net. You can find this on page download theme.

[Support Team 1]

Question from jacksciclunaphotography

Is there a way to make the logo bigger?

[Support Team 1]

Hello, jacksciclunaphotography!
You should go to menu Appearance-> Customize-> Logo Settings and change Logo width http://prntscr.com/3v486a.
If it is not enough for you, add next code to style.css

#menu-wrap .logo img { width: 150%; } 

You can change this value to find the best for you.

[Support Team 1]

Hello, jacksciclunaphotography!
Have you any questions?
Can you appraise our theme on http://themeforest.net/item/pure-photo-multipurpose-photography-theme/7799600?WT.ac=portfolio_item&WT.z_author=Serzh?
The higher rating of theme will be, the faster updates will be created.
Your help will be appreciated.
Best regards GoGetThemes Support Team.

[jacksciclunaphotography]

Hello again,

Thank you so much for the help so far. I have another question. Not sure if I should open another posting. I would like to make the grey box fit my whole logo. Also would like to move the menu items down from the top.

Thanks,

Jack S.

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[Support Team 4]

Hello!
I need check, this.

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If I helped you, you can help us… setting the rating for theme on themeforest.net. You can find this on page download theme.

[Support Team 4]

About logo:

#menu-wrap .logo { border: 4px solid white; border-radius: 20px; }

Use this css code, you can set values as you like. border-radius can be dropped.

About menu, I do not quite understand what you mean. Write me in details, please. Screenshots welcome.

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If I helped you, you can help us… setting the rating for theme on themeforest.net. You can find this on page download theme.

[jacksciclunaphotography]

I am amazed on how quickly you guys respond to customers. I attached another screen shot. If you look at the top of the logo the menu items, Home and blog appear. I would like to have that on the side if possible.

Thanks,

Jack

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[Support Team 4]

something like this? http://prntscr.com/3w7oft

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If I helped you, you can help us… setting the rating for theme on themeforest.net. You can find this on page download theme.

[jacksciclunaphotography]

Yep, that’s what I’m looking for.

[jacksciclunaphotography]

Also for the logo item, which css file would I make those changes.

[Support Team 4]

Ok, I need check this.

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If I helped you, you can help us… setting the rating for theme on themeforest.net. You can find this on page download theme.

[Support Team 4]

Appearance => Editor, style.css
I recommend use child theme.

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If I helped you, you can help us… setting the rating for theme on themeforest.net. You can find this on page download theme.

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